Terms of service
Welcome to BIRCH & FIELD. By visiting our website or purchasing from us, you agree to the following terms.
Products and availability
We make reasonable efforts to display product descriptions, images, colors, pricing, and availability accurately. Because some products are fulfilled by third-party suppliers, packaging, colors, or minor product details may occasionally vary from photographs shown on our website.
We reserve the right to modify or discontinue products, change prices, or limit quantities at any time.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to cancel or refuse an order in cases including pricing errors, suspected fraud, unavailable inventory, incorrect product information, or other reasonable circumstances. If we cancel an order after payment has been collected, the applicable amount will be refunded.
Customers are responsible for providing accurate billing, shipping, and contact information.
Payment
Payment is due at checkout. Transactions are processed through Shopify and its supported payment providers. BIRCH & FIELD does not directly store complete credit card information.
Shipping and delivery
Shipping times displayed on our website are estimates and are not guaranteed. Carrier delays, weather, holidays, supplier delays, customs issues, and other circumstances outside our reasonable control may affect delivery.
Please review our Shipping Policy for additional information.
Returns and refunds
Returns, refunds, damaged items, incorrect items, and cancellations are handled according to our posted Return & Refund Policy. Customers should review that policy before making a purchase.
Third-party fulfillment and services
Some BIRCH & FIELD products may be stored, processed, or shipped by third-party fulfillment partners and suppliers. We may also use third-party services for payments, shipping, website functionality, analytics, and other store operations.
Personal use
Products purchased from BIRCH & FIELD are intended for lawful personal use unless otherwise stated. You may not use our website or products for any unlawful purpose.
Intellectual property
The BIRCH & FIELD name, website content, graphics, text, and other original materials may not be copied, reproduced, or used commercially without permission, except where otherwise permitted by law.
Website information
We try to keep information on our website accurate and current, but occasional typographical errors, omissions, or inaccuracies may occur. We reserve the right to correct errors and update information when necessary.
Limitation of liability
To the fullest extent permitted by applicable law, BIRCH & FIELD will not be liable for indirect, incidental, or consequential damages arising from use of our website or products. Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
Changes to these Terms
We may update these Terms of Service from time to time. The version posted on this website will apply to purchases and website use occurring after the updated terms take effect.
Contact
Questions about these Terms may be sent to:
These Terms do not limit any rights you may have under applicable consumer-protection laws.