Shipping policy

Shipping Policy

BIRCH & FIELD currently ships to addresses within the United States.

Shipping cost: We offer Free Standard Shipping on eligible orders.

Delivery time: Most orders are expected to arrive within approximately 7–15 business days after shipment. Delivery times are estimates and may vary due to carrier delays, weather, holidays, product availability, or other circumstances outside our control.

Order processing: Orders begin processing shortly after they are placed. Processing times may vary by product and fulfillment location. Once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.

Tracking: When tracking information is available, it will be sent to the email address provided at checkout.

Multiple packages: Because some products may ship from different fulfillment locations, items from the same order may occasionally arrive in separate packages and at different times.

Shipping address: Please carefully check your shipping address before completing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact us as soon as possible at lovealwaysnotesshop@gmail.com.

Lost or damaged orders: If your order arrives damaged, defective, incorrect, or appears to have been lost in transit, please contact us at lovealwaysnotesshop@gmail.com with your order number and any relevant photos or tracking information. We will review the issue and work with you on an appropriate solution.

Delivery estimates are not guarantees and do not affect any rights you may have under applicable consumer-protection laws.